Operational Excellence

Optimizing business processes for efficient, effective operations

Energy companies are faced with significant changes that are making year-to-year growth difficult to manage. This increases the challenge to meet financial targets.

Energy companies are moving to operational excellence models to improve earnings and cash flow. They are turning to improved decision-making processes for asset investment strategies and to improved process documentation to manage aging assets and human capital.

KEMA's consultants in financial analysis, management, organizational transformation, process reengineering and solutions architecture help the energy companies in achieving operation excellence. Key focus areas are:

• customer service, sales and marketing
• field force effectiveness
• retail energy
• strategic IT effectiveness
• strategy and growth optimization
• supply chain evaluation and management.